We want you to be happy with your Crystal store purchase. If you are not completely satisfied, you can return the crystal store products to us and we will either repair/replace it, or credit your account. You are eligible for a CREDIT/GIFT CARD or EXCHANGE which are subject to the below terms:

The sessions or packages are not returnable

All Items are eligible for return and would be processed if conditions are met.

You are always required to ship back the items.